Terms of Service

Store Terms

Terms of Service

Last Updated: January 4, 2025

These Terms of Service govern your access to and use of the Glamdy website, online store, related content, features, home products and services. Please read these Terms carefully before using the Services or placing an order.


01

Shopping With Glamdy

These Terms explain the rules that apply when you browse, create an account or place an order through our home goods store.

02

Orders & Payments

Orders remain subject to payment approval, product availability and our applicable store policies.

03

Your Responsibilities

Use our Services lawfully, provide accurate information and respect our content, systems and intellectual property.

01

Introduction


These Terms of Service (“Terms”) govern your access to and use of our website and online store, including related pages, content, features, home products and services (collectively, the “Services”).

SMART RICH INDUSTRIAL LIMITED (“we,” “us,” or “our”) operates the Services. Our storefront is hosted on Shopify, which provides the e-commerce platform used to operate the store.

By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Services.

02

Eligibility & Account Responsibilities


You may use the Services only if you are at least the age of majority where you live.

If you permit a minor to use the Services on a device you control, you are responsible for that use.

If you create an account or provide checkout information, you agree that:

  • The information you provide is accurate and kept up to date.
  • You will protect your login details and remain responsible for activity under your account.
  • You will not sell, transfer, share or license your account to another person.

Where permitted by law, we may refuse, restrict, suspend or terminate accounts associated with suspected fraud, misuse or other violations of these Terms.

03

Products, Content & Availability


We aim to present our home products and Services clearly and accurately. However, product descriptions, images, colors, dimensions or other content may contain inaccuracies or may appear differently depending on lighting, display settings or device differences.

Unless expressly stated otherwise in writing:

  • Product images are illustrative and do not guarantee exact appearance or color.
  • Product details, specifications, availability and pricing may change at any time.
  • We may limit product quantities or discontinue items where permitted by applicable law.
04

Orders & Acceptance


Placing an order is a request to purchase and does not by itself constitute binding acceptance by us.

An order is generally considered accepted when:

  • Payment has been successfully processed; and
  • We confirm or begin processing the order.

Where permitted by law, we may cancel or refuse orders because of suspected fraud, inventory issues, pricing errors, policy violations or other legitimate business reasons.

If we change or cancel an order, we will make reasonable efforts to notify you using the contact information supplied at checkout.

Unless otherwise approved by us, purchases are intended for personal or household use. Resale or commercial redistribution may be restricted.

05

Pricing, Taxes & Payments


Prices and promotions may change from time to time. The amount charged is the amount shown at checkout when you place your order, subject to correction of obvious errors where permitted by law.

Unless otherwise stated, prices may exclude:

  • Shipping and handling charges
  • Applicable taxes
  • Customs duties and import fees
  • Other location-specific charges

By placing an order, you authorize us and our payment partners to charge your selected payment method for the applicable order total.

You represent that you are authorized to use the payment method provided.

Where a promotion has separate terms, those promotional terms apply to that offer if they conflict with these general Terms.

Clear Terms, Thoughtful Shopping

Our goal is to make your home shopping experience clear from checkout to delivery.

These Terms are designed to explain how orders, products, payments, shipping, returns and use of our Services work so expectations are easier to understand.

06

Shipping, Delivery Estimates & Risk of Loss


Delivery timelines shown through the Services are estimates and are not guarantees.

Delivery may be affected by carriers, customs processing, weather conditions, peak shipping periods or other events beyond reasonable control.

To the fullest extent permitted by applicable law, risk of loss and title may pass to you when an order is transferred to the carrier, or at another point required by applicable law.

07

Returns & Refunds


Returns, refunds and exchanges, where available, are governed by our Return & Refund Policy.

Requests that do not meet the requirements of that policy may be declined, subject to applicable consumer protection laws.

08

Intellectual Property


Rights in the Services and their content, including designs, text, graphics, images, videos, audio, logos, trademarks and layout, belong to us or our licensors and may be protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes.

Unless permitted by law or authorized by us in writing, you may not copy, reproduce, republish, distribute, modify or create derivative works from protected content.

“Glamdy” and related names or marks are used in connection with the Glamdy store. Shopify and other third-party marks remain the property of their respective owners.

09

Third-Party Services, Tools & Links


The Services may include third-party applications, integrations, embedded tools or links to external websites and services.

We do not control third-party services and are not responsible for their content, policies, security practices or availability.

Your use of third-party services may be governed by separate terms and privacy policies provided by those third parties.

10

Shopify Platform Notice


Shopify provides the e-commerce platform used to power our online storefront.

Purchases are made from Glamdy, not from Shopify. To the extent permitted by applicable law, Shopify is not responsible for the home products we sell, our customer service decisions or disputes between customers and Glamdy.

11

Privacy


Our handling of personal information is described in our Privacy Policy.

Because our store operates using Shopify, Shopify may process certain information relating to your use of the Services in connection with providing and improving its platform.

12

User Content & Feedback


If you submit reviews, comments, suggestions, ideas or other content (“Submissions”), you grant us a worldwide, perpetual, royalty-free and sublicensable license to use, reproduce, modify, publish, translate, distribute and display those Submissions for lawful business purposes.

You agree that your Submissions:

  • Are not illegal, abusive, defamatory, obscene or misleading.
  • Do not infringe another person’s intellectual property, privacy or other rights.
  • Do not contain malware, harmful code or malicious content.

Where permitted by law, we may remove or refuse to display Submissions that violate these standards.

You remain responsible for the content you submit.

13

Prohibited Activities


You agree not to misuse the Services. Prohibited activities include:

  • Breaking laws or encouraging unlawful conduct
  • Attempting unauthorized access to accounts or systems
  • Scraping, crawling or automated harvesting without permission
  • Introducing malware or interfering with security features
  • Harassing, abusing or threatening others
  • Impersonating another person or entity
  • Providing materially deceptive information
  • Sending spam or unauthorized advertising
  • Copying or reselling protected parts of the Services without authorization

We may suspend or terminate access for prohibited conduct where permitted by law.

14

Suspension & Termination


We may restrict, suspend or terminate access to the Services where permitted by law, including where we reasonably believe that a user violated these Terms or used the Services in an unlawful or harmful way.

Termination does not eliminate obligations that arose before termination, including valid payment obligations relating to accepted orders.

15

Disclaimers


To the maximum extent permitted by applicable law, the Services and home products are provided “AS IS” and “AS AVAILABLE.”

We do not guarantee that:

  • The Services will always be uninterrupted or error-free
  • All product information will always be complete or current
  • Every product or experience will meet individual expectations

To the extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, title and non-infringement.

Some jurisdictions do not permit certain disclaimers, so parts of this section may not apply to you.

16

Limitation of Liability


To the fullest extent permitted by applicable law, SMART RICH INDUSTRIAL LIMITED and its directors, officers, employees, affiliates, agents, contractors, service providers and licensors will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from or related to use of the Services or home products.

This may include loss of profits, revenue, data or goodwill, where such exclusions are legally permitted.

Where liability cannot legally be excluded, it will be limited only to the maximum extent permitted by applicable law.

17

Indemnity


To the extent permitted by applicable law, you agree to indemnify and hold harmless SMART RICH INDUSTRIAL LIMITED, our affiliates, officers, directors, employees, agents and service providers from claims, losses, liabilities and reasonable expenses arising from:

  • Your breach of these Terms
  • Your violation of law or third-party rights
  • Your misuse of the Services
  • Your Submissions
18

Severability


If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

Where possible, the affected provision may be modified only to the minimum extent necessary to make it enforceable.

19

No Waiver; Entire Agreement


If we do not enforce a provision of these Terms at one time, this does not mean we waive our right to enforce it later.

These Terms, together with policies incorporated by reference, including our Privacy Policy and Return & Refund Policy, form the agreement governing use of the Services.

20

Assignment


You may not assign or transfer rights or obligations under these Terms without our prior written consent.

We may assign these Terms in connection with a lawful business transfer, merger, restructuring or similar transaction.

21

Governing Law & Venue


These Terms are governed by applicable laws, subject to any mandatory consumer protections that apply based on your location.

Where legally permitted, disputes may be brought before courts with appropriate jurisdiction over the parties and subject matter.

22

Headings


Section titles and headings are included for convenience only and do not affect interpretation of these Terms.

23

Changes to These Terms


We may update these Terms by publishing a revised version on the Site.

Updated Terms apply from the “Last Updated” date shown above or another effective date stated in the applicable notice.

Your continued use of the Services after revised Terms take effect may constitute acceptance of those revised Terms, subject to applicable law.

!

Questions about these Terms?

If any section is unclear, please contact us before placing an order or continuing to use the Services.

Contact

Need help understanding our Terms?

For questions about these Terms of Service, our customer service team can be contacted using the information provided here.

Company Information
Glamdy
SMART RICH INDUSTRIAL LIMITED
20/F, TIEN CHU COMMERCIAL BUILDING
173–174 GLOUCESTER ROAD
WANCHAI
HONG KONG
Number:(852)3102-2386
Customer Support Hours: Monday – Friday 9:00 AM – 6:00 PM (EST)
Registered Business Address:20/F, TIEN CHU COMMERCIAL
BUILDING, 173-174 GLOUCESTER
ROAD WANCHAI
HK
Contact Us →